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Refund Policy

Choosing The Right Product & Placing Order

Once you decide what products you want to buy from us then you are cordially welcome to visit our website and go through our site's product catalogue and choose the best one for you from our wide ranges of herbal health and skin care products. So once you selected an item that you want to order, just type the quantity you desire and then click an order and then click on Add to cart option to book your order. So when your orders contain the items as well as quantities that you wish to buy, just click on the checkout box and continue after which you will be asked to put your payment information details like choosing the mode of payment that is either through net banks or cards. So, once you are successfully made your payments and we get a confirmation in this regard from the payment gateway your order will be processed immediately.

Shipping Policy

Shipping and handling rates may vary all based on the product you choose to buy and its size, packaging, volume, etc. In this regard, the shipping charges are given during the time of check out and customers will get to know regarding that before making payments online from our site. Though normally all purchases are generally shipped from our warehouse by a courier and it normally takes 3-7 working days in all major cities in the country. Though here you need to understand that these dates are subject to third party logistics as the shipping is handled normally by a third-party firm. Well, once the item reached your place you need to sign and receive the same after making the cash on delivery payment. However, we are in any situations is not dependent upon when your item is delivered as those timings are to be maintained by 3rd party organizations.

Return Policy

Well, we always try to satisfy all your needs through better customer support and sales services. However, we will get directed to make your full refund only for the items that are wrongly dispatched to you from our side by mistake. Since initiating this customer need to make a formal complain to our team informing us and detailing us regarding the incident and will activate the return policy. Similarly, all the claims for the shortage or damages must be reported within 3 to 4 days of your buying to our customer support by stating the mobile or What's app number to our team. Well, in this regard, we want to see at least positive approach by customers and full cooperation from their end.



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